Our Process

The design process can be flexible and will be tailored to meet your needs and the particular project. We want you to feel comfortable with our process as well as your investment.

Step #1 – Initial Consultation
The first consultation is usually done in your home and may take from 1-2 hours. During this time the designer will tour the home and focus on the area or areas that she will be working on. There will be a question and answer session, where you will tell the designer what you want done and your expectations of the project. The designer will ask questions about your family’s lifestyle, habits, like and dislikes, including color, fabric and furniture styles and preferences. The designer will take notes and photographs of your space for reference. At this point a budget (if one is in mind) needs to be discussed so everyone is clear upfront. No real design solutions will be given at this point, it is mostly an information gathering session. The information shared during this time will provide the designer with the necessary tools to begin creating a design plan.

Step #2 – In Store Presentation
The next step is for a scheduled meeting with the designer in-store. There, depending on the project, she will show you her ideas for furniture, fabrics, color, finishes, window treatments, space planning, etc.- whatever is necessary for you to envision your newly designed space. Once pieces have been selected, we can discuss pricing options. This time is meant to be very open and relaxed; we want your feedback and questions are welcome. If there is something that you do not like, we can change it! We want you to be satisfied with your plan before we go any further.

Step #3 – Ordering/Purchasing
Once the final decisions and selections have been made, the appropriate deposits will be made and the ordering will begin. Depending on the vendor and availability, most orders will be delivered within 4-8 weeks. We will track your orders and make every effort to meet your deadline within reason.

Step #4 – Installation
Once the product is in and the space is ready for delivery, installation will begin. This includes delivery of all furnishings and incorporating them in with any your existing pieces. We will install any window coverings and fixtures if applicable. At this point we will bring in art, accessories, lighting, etc. to complete the look of the room. If these items have not been previously purchased, then we can leave them with you on approval for two days. If there is anything that you do not want to keep that is on approval it will need to be returned in the time frame mentioned above.

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1120 Commercial Street SE
Suite 130
Salem, OR 97302



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